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Patient queue management for private clinics & dental practices

Stop guessing the wait — run patient check-in and a waiting-room display from one screen.

A patient queue management system for walk-in clinics: reception checks a patient in, the waiting-room TV shows a live token number, and every patient gets a real wait-time estimate — built from how long today's consults have actually taken, not a guess. The hosted version of the free "Clinic Queue & Wait Estimate" Google Sheet, with real buttons instead of formulas.

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Live wait estimate, not a guess

Learns each doctor's actual average consult time today and recomputes every waiting patient's estimate from it — the same technique the free sheet teaches, minus the formulas.

Waiting-room display with a live token number

An unguessable link for the lobby TV — now serving, next up, no login, updates itself every few seconds. No extra hardware or digital-signage box to buy.

Patient check-in built for reception + doctor, together

Two roles editing the same queue live, exactly like the sheet — reception owns check-in, the doctor owns two taps, nobody can touch the other's columns.

Multi-doctor from day one

One shared queue, filtered per doctor — works for a solo GP or a five-provider practice without changing how it's used.

Patient names, private by default

The waiting-room display shows a token number, not a patient's name, unless the practice turns names on. Off is the starting point for every account, not a setting you have to go find.

Room 2 — Dr. Emma Wilson
NOW SERVING
Token 12
NEXT UP
Token 15 · Token 21

🔒 Names are hidden by default — turn them on in Account settings if you'd rather show them.

Who this is for

GP, dental, physio, and diagnostic clinics with 1–5 doctors currently running a paper register or a WhatsApp queue — most often in the USA, UK, UAE/Gulf, Singapore, and Australia, where a few hundred dollars a month for patient-experience software is an easy call, and legacy patient-management systems are priced and scoped for practices far bigger than yours.

Common questions

What is a patient queue management system?

Software that replaces a paper sign-in sheet or a shouted name at the front desk. Patients are checked in once, and a shared screen — for staff and for the waiting room — shows who's next without anyone having to ask.

How do I show a token number on a waiting-room TV?

Open the display link on any browser-equipped TV, streaming stick, or spare tablet in the waiting room. No app install and no extra digital-signage hardware — it's a normal web page that refreshes itself.

Is there a free clinic queue management system?

Yes — the underlying idea is a genuinely free, forever-free Google Sheet you can copy and run yourself today, no card and no trial. This hosted version is for clinics that have outgrown a shared spreadsheet and want real logins and a display link that can't be broken by an accidental keystroke; it's free to trial for 7 days.

Does this replace our full clinic/EHR software?

No — it's a focused front-desk queue and wait-time display, not a medical-records or billing system. It's built to run alongside whatever practice-management software you already use, not replace it.